Our proprietary rating system combines verified customer reviews with strict professional vetting — so you can book with confidence.
See how the algorithm works. Adjust the values below to see how strictly we grade our mechanics.
Did you notice?
Performance (Reviews) and Credentials (Docs) work together. You need both to reach Platinum.
Every mechanic on Fixxr is evaluated across two key areas to earn their Trust Index score.
Based on verified customer reviews
Based on verified documentation
What do the badges mean?
Score: 4.5 - 5.0
The highest standard. Fully verified, consistently top-rated, and zero unresolved disputes.
Score: 4.0 - 4.49
Excellent reliability. Strong track record with verified credentials and satisfied customers.
Score: 3.5 - 3.99
Good service standards. Building their profile with verified basics and growing customer feedback.
Score: < 3.5
Actively monitored. Service standards or credentials are currently below our minimum requirements.
We do the hard work of vetting so you can book with confidence.
We verify employment history and qualifications so you don't have to guess.
We ensure valid insurance policies are in place to protect your vehicle during service.
RMI and MIWA industry accreditations are manually checked and verified by our team.
Scores are based on data from actual completed jobs on our platform — not just claims.
Every mechanic on Fixxr is verified and rated by real customers. Find the right one for your car.
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